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DHL is Hiring For Associate – CDZ | Salary 3.5 LPA

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DHL Associate - CDZ Job

About Company

DHL is a logistics company providing courier, package delivery and express mail service, delivering over 1.7 billion parcels per year

The founders of DHL, Adrian Dalsey, Larry Hillblom, and Robert Lynn, had no idea that their company would transform the logistics industry when it was created in 1969. DHL is currently the top logistics firm in the world. Every day, our 600,000 employees in more than 220 countries and territories strive to support you as you expand your company, enter new markets, and transcend borders. Or just write your loved ones a letter.

DHL Associate – CDZ Recruitment Details

Company DHL
Post Associate – CDZ
Degree Bachelor’s Degree
Branch All Branch
Batch 2020/2021/2022/2023 Batch
CTC Rs 3.5 LPA (Expected)
Location Chennai

Job Description

Job Location: Chennai

Are you dynamic and results-oriented with a passion for logistics? Join our high-performing Global Shared Services Team (GSC) at DHL Global Forwarding, Freight (DGFF); a Great Place to Work certified organization and one of the “Top 20 most admired Shared Services Organizations in 2022” by the independent global Shared Services & Outsourcing Network (SSON).

We are the captive Shared Service Provider for DHL Global Forwarding and DHL Freight (DGFF). We are an organization of more than 4,600 colleagues complemented by approximately 500 virtual FTE (i.e., bots applied in process automation). Our colleagues are based across six service delivery centers in Mumbai, Chennai, Chengdu, Manila, Bogota & Budapest. You will interact with people from all over the world and get the chance to a truly international organization.

In this role, you will have the opportunity to provide best-in-class service within the Customs service line, supporting our DGFF regions and countries across the globe. The role will involve comprehensive training to proficiently perform a range of activities, including file opening, document management, supporting shipment details, processing customs entry such as registration and invoice declaration, managing invoice and costing, handling customs data validation and enrichment, and offering global customer support.

Key Responsibilities:

  • To understand the requirement of the station’s / country’s documentation and ensure jobs are executed as per standard operating procedures.
  • Ensure department SLAs and all Key Performance Indicators are being met as per the agreed delivery guidelines.
  • Deliver a high level of service quality through timely and accurate completion of services.
  • Collaborate with colleagues within the business to identify solutions, best practices, and opportunities to improve the service to our business partners.
  • Flag any challenges in the operations to the immediate supervisor and business partner in a timely manner.
  • Co-ordinate with the relevant stakeholders for regular communication and flow of information as defined for the respective service.

Who Can Apply

Required Skills/Abilities:

  • Bachelor´s degree. A degree in logistics, industrial engineering, management will be an advantage / Undergraduate degree (Only GSC MNL & BOG)
  • 0 – 3 years of job experience from BPO or logistics domain – Preferred
  • Good knowledge in MS office
  • Effective English communication skills, written and verbal / For BOG & CTU – Spanish & Mandarin language skills.
  • Exposure to working with Enterprise Resource Platforms (ERPs) –
  • Detail oriented
  • Good logical reasoning skills
  • High level of customer centricity

Apply now and embark on an exciting journey with us! We offer:

  • We recognize and reward your hard work through a competitive compensation and performance-based incentive.
  • We empower you to learn and grow through training that gives you the knowledge, skills, and abilities to develop into your role and a great range of resources to support your future career aspirations & personal development.
  • Flexible work arrangements to support work/life balance.
  • Generous paid time off: Privilege (earned leave).
  • Comprehensive medical insurance coverage including voluntary parental cover (applicable for IN only)
  • Recognition & Engagement culture

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Placement Materials

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Apptitude Study Material :- Coming Soon

Selection Process

Round 1

In first round there will Aptitude Round where question related to check capabilities of the candidate through variety of questions like

  • Verbal reasoning questions. …
  • Verbal comprehension questions. …
  • English language questions. …
  • Questions testing abstract reasoning.

Round 2

The second round is generally a Technical Round in which all the technical related question were asked to candidate according to job role. In this generally the interviewer checks candidate technical ability the depth and breadth of candidaate knowledge

Round 3

Round 3 is a HR round in some cases TR and HR round are occur concurrently. This round is conducted by Human Resource Professional who ensures that you are the right candidate for the role


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