GlobalLogic is Hiring For Engineer – Product Support | For All Graduate with 5.5 Salary
GlobalLogic is Hiring 2020-2023 Batch Pass outs Students
About Company
GlobalLogic is an Indian digital services company providing software product design and development services. It is an independent subsidiary of Hitachi Ltd. GlobalLogic has corporate headquarters in San Jose, California.
Leading the way in digital product engineering is lobalLogic, a Hitachi Group company. We support our clients in creating cutting-edge platforms, digital experiences, and products for the contemporary world. We assist our clients envision what’s possible and expedite their transition into tomorrow’s digital enterprises by combining Hitachi’s Operating Technology and Information Technology strengths with our strategic design, complex engineering, and vertical industry knowledge. With its global headquarters located in Silicon Valley, GlobalLogic serves clients in the automotive, communications, financial services, healthcare & life sciences, media and entertainment, semiconductor, manufacturing, and technology sectors with our extensive knowledge through its design studios and engineering centers.
GlobalLogic Engineer – Product Support Recruitment Details
| Company | GlobalLogic |
|---|---|
| Post | Engineer – Product Support |
| Degree | Graduate |
| Branch | All Branch |
| Batch | 2020/2021/2022/2023 Batch |
| CTC | Rs 5.5 LPA (Expected) |
| Location | Gurgaon |
Job Description
Description:
Join GlobalLogic, to be a valid part of the team working on a huge software project for the world-class company providing M2M / IoT 4G/5G modules e.g. to the automotive, healthcare and logistics industries. Through our engagement, we contribute to our customer in developing the end-user modules’ firmware, implementing new features, maintaining compatibility with the newest telecommunication and industry standards, as well as performing analysis and estimations of the customer requirements.
Job Responsibilities:
– Triage issues coming from various channels such as phone, chat, or web portal.
– Prioritize customer urgency and issue priority.
– Search and reuse information gained from Adobe internal information repositories.
– Log all incidents and requests into the Adobe case management system.
– Accurately document all customer interactions in a case management system.
– Connect issues and cases to the most appropriate and effective resource.
– Create positive experiences through effective and clear communications, appropriate sense of urgency, and respect for our customers’ time and effort.
Who Can Apply
Requirements:
What you’ll do:
– Triage issues coming from various channels such as phone, chat, or web portal
– Prioritize customer urgency and issues priority
– Search and reuse information gained from our internal information repositories
– Log all incidents and requests into our case management system
– Accurately document all customer interactions in a case management system
– Create positive experiences through effective and clear communication
– Excellent Communication Skills, Written and oral.
– Appropriate sense of urgency and respect for our customers’ time and effort
What you’ll need to succeed:
– Ability to assess customer sentiment at all stages during the communication.
– Ability to drive issues through the organization with urgency.
– Ability to communicate verbally or in writing with the appropriate etiquette, timeliness, and professionalism.
– Ability to understand the business impact of issues.
– Ability to stay calm under stressful conditions while driving issues.
What We Offer
Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.
Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!
Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.
Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings.
Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses.
Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!
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Placement Materials
TCS Study Material :- Coming Soon
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Infosys Study Material :- Coming Soon
Accenture Study Material :- Coming Soon
Apptitude Study Material :- Coming Soon
Selection Process
Round 1
In first round there will Aptitude Round where question related to check capabilities of the candidate through variety of questions like
- Verbal reasoning questions. …
- Verbal comprehension questions. …
- English language questions. …
- Questions testing abstract reasoning.
Round 2
The second round is generally a Technical Round in which all the technical related question were asked to candidate according to job role. In this generally the interviewer checks candidate technical ability the depth and breadth of candidaate knowledge
Round 3
Round 3 is a HR round in some cases TR and HR round are occur concurrently. This round is conducted by Human Resource Professional who ensures that you are the right candidate for the role
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