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Mphasis Recruitment Drive 2025 | Trainee | Freshers | Apply Now | Salary | Eligibility
Mphasis Company Invited has application for the post of Trainee the candidates who have done BE, BTech, ME, MTech Branch Freshers are eligible for this job post
| Company | Mphasis |
|---|---|
| Post | Trainee |
| Degree | BE/BTech/ME/MTech |
| Branch | All Branch |
| Batch | 2024/2025 |
| Location | Pune/Bangalore/Chennai |
| Apply Link | www.wingineers.co.in/links |
Job Responsibilities:
- Customer engagement over live chats.
- Identify and resolve escalated customer issues.
- Find alternate solutions by researching and exploring information using available resources.
Eligibility
Job Description:
- Customer Focused Attitude
- Willing to work in night and rotation shift
- Accurately follow pre-defined business process
- Ability to work within a team
- Adaptable to changing demands and conditions
- Ability to communicate at all levels and good communication skills
- Staying current with knowledge of products/processes and services offered by the client
- Ensure 100% adherence to schedule
- Meeting all defined targets like productivity, accuracy, product knowledge, schedule adherence and maintenance of requisites
- Years of experience needed – Minimum 2 Years
- Technical Skills:
- Looking for Under Graduates & Graduates (10+2+3), preferred B.Com, B.B.M, B.B.A
- Must be able to type at 30 WPM with 95% accuracy (as per test results on typing software)
- Must be professional and courteous in all interactions with clients and staff
- Must have basic skills in usage of MS Word and MS Excel
- Must have strong interpersonal, good communication (write & speak) skills (comprehend and action written customer requests)
- with a desire to work in a Back-Office Operations environment
- Must be able to meet the set targets and work overtime as required
- Stand for periods of time during meetings and/or other group events
- Willingness to work in flexible shifts
- Willingness to work from office
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